Envoy
A private client portal with a supervised AI assistant, built by Interface for the real estate, architecture, engineering, and construction websites it already runs. Describe a change in plain language, review the finished page exactly as it would publish, and nothing goes live until a person approves it.
Envoy gives marketing teams a faster, more direct way to manage their websites. Each team has its own portal, bringing together content updates, reporting, leads, brand assets, and an AI assistant that already understands the firm, its projects and people, and the structure of the website itself.
That last part matters. Adding a project, a new hire, or an insight often means knowing much more than what you want to say. Someone has to know which fields to complete, how content is organized, which collections it belongs to, what information is required, and how it will appear across the site. Envoy already knows those things. Describe what you want to add or change in plain language, and Envoy turns it into properly structured content inside the site’s actual templates. The marketing team can focus on the information and the message rather than the mechanics of the website, and move from idea to review much faster.
One portal per client, carrying the client's brand
Each client organization gets its own portal at its own address, dressed in the client's logo and color. There are no passwords to manage: a team member enters their email and signs in from the link that arrives. A firm with several sites sees all of them under one roof and switches between them without signing out. The first screen of the day shows what is waiting for review, what was published, which leads arrived, and what deserves attention next.
Describe the change, review the finished page
Anyone on the marketing team can tell the assistant what they need in plain language: add a project, fix a bio, announce an award. The assistant asks for whatever is missing, or takes a document the team already has and organizes it into the right fields. It writes only into the parts of the site that team is allowed to edit, and it writes drafts only. The draft renders inside the site's real page template, so the reviewer is looking at the page that would publish.
Approval is a permission, not a habit
Writing, approving, and publishing are separate permissions, set per person and per site. A contributor can draft a project page for a regional office without any ability to push it live. An approver publishes their own drafts and their team's. Clients who prefer it can leave the final step with Interface, so every change passes the account team before it reaches the live site. Whichever arrangement a client chooses, the assistant itself never publishes anything.
The numbers, and what to do about them
The same portal carries the site's reporting, with no second login. The month opens in a sentence, in plain language, with the numbers and their caveats underneath: where visitors came from, what they did, which search terms are pulling people toward the site, what visitors chose to share, and how the major AI engines answer questions about the firm. Envoy reads that reporting and raises recommendations, each one naming the exact page it concerns and the reason it surfaced. A page that used to pull traffic and quietly stopped gets flagged. So does a search term climbing fast that the site barely answers. Open a recommendation and it becomes a conversation with the assistant, then a draft, and that draft goes through the same approval as everything else.
Leads land in the same place
Every inquiry the site's forms collect arrives in the portal as a named lead, carrying the page and the form it came from. The team marks each one as new, contacted, qualified, or closed, and exports the list for whoever runs business development. Spam is moved out of view and kept, so a legitimate inquiry caught by the filter can still be recovered.
The brand library lives here too
The portal holds the approved brand imagery: logos, photography, and the files a team actually needs, in folders, searchable, and synced from the same library Interface's design team works from. Pull a logo from Envoy and it is the version the brand allows, not the one attached to an email from two jobs ago.
Support that already has the context
Questions and requests go to the account team from inside the portal. When the assistant meets a request it should not handle on its own, it hands that request to the same queue rather than guessing. Every ticket is logged and lands with the people who designed the site and can already see what was asked and what the draft did with it.
A wave of marketing platforms now sells autonomy: software that writes and publishes on its own, with no one in the loop. That might be fine for a blog nobody reads closely. The website of a firm that wins work by proposal is different. Selection committees read it line by line, and the expensive failure there is an unapproved sentence sitting on a live page. Envoy writes the draft and then waits for a person. Because Interface runs the site underneath it, the assistant also knows where each piece of content belongs on the page.
Selected work
Legence
Built for What's Next!
R&R Contracting
Your Trusted Minority Workforce Partner
Monday Properties
Monday invests in new online digital site.
Goose Creek Village
Lifestyle Center BrandingWhere it earns its keep
- +Project page updates from a regional office
- +Leadership changes and new bios
- +Award and news announcements
- +Pursuit-deadline page refreshes
- +Monthly performance review without a second login
- +Lead triage for business development
- +Brand asset distribution to partners and vendors
About Envoy
Is Envoy sold on its own?
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Can the assistant publish to our website on its own?
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What does the assistant know about our firm?
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Who can see our portal and our data?
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Which website platforms does Envoy work with?
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Who supports it?
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